Biometrics Help Net Security: Which type of biometrics are consumers most comfortable providing? Consumers feel more comfortable with fingerprint scanning than with other types of…
Business MarketWatch: Assa Abloy profit edges higher on new products Sweden’s Assa Abloy AB (ASSA-B.SK) said Thursday that first-quarter net profit rose following growth in…
As I mentioned in my customer service article, repeat customers can payoff big time for a locksmith business . There are multiple philosophies, concepts, strategies,…
Yes, we are discussing social media and the sharing of sensitive information on social media platforms. No, it’s not a repeat of what I discussed…
For the purpose of this article, when I say “cold call” or “cold calling” I don’t mean introductions via phone calls, I mean in-person and…
Quality customer service is one of the most important attributes a business, big or small, can possess. This is especially true in our industry. It…
There are many metrics a business owner can use to assist in the development of his or her business. Business owners regularly track things like…
A recent Twitter exchange I was involved with provided a great example of why effective key control policies must now contain provisions related to social…