Tyler's Take: Online Locksmith Diplomas

Introduction

I was recently contacted by someone from a staffing agency who had seen our How to Become A Locksmith article. Her client is interested in becoming a locksmith. In her client’s area there were no active ALOA or locksmith chapters to join. Furthermore, there were no classes scheduled anytime soon in the client’s immediate area. Short of traveling to a nearby state, the client’s options educational opportunities were severely limited. In the article I suggested seeking out a local chapter/association and/or classes before pursuing a diploma program. Strike 1 and 2 for my ignorance. Furthermore, her client’s position didn’t seem to allow for the ability to pursue a general maintenance position in the interim to gain some basic locksmithing experience. Strike 3.

Time to Reconsider?

In the article I recommend that prospective locksmiths only pursue online locksmith diplomas as a last resort. That’s a bit naive I have come to learn. For some it may be their only resort and, as a result, I’m going to need to update the article to reflect this.
I offered my thoughts on various online locksmith diploma programs to the staffing agent and stressed that while some locksmiths “poo poo” them, they are at least a starting pointing for formal locksmith training and that its “better than nothing”. But better than nothing sounds a bit harsh, doesn’t it? It’s like saying, “Well it’s a step above doing nothing at all, I guess.” That’s not a very ringing endorsement; I should have chosen my words better.

A New Outlook on Online Locksmith Diplomas

First and foremost, anyone that makes an effort towards self-advancement should be lauded. That much I would hope even the most stubborn locksmith could agree with. With that out of the way let’s get to the crux of the issue: the curriculum(s). Most locksmiths frown upon online locksmith diploma programs because they consider the programs insufficient or outdated. Fair point, but is all of the material insufficient and is all of the material outdated? No, it’s not. There is value in these programs.
Circumstances such as time, money, location, current employment, and a hundred other factors can impact how and when we get into this trade; we aren’t all born into it. Anyone that, in their own time, takes it upon themselves to begin to learn the trade to gain employment in it should be met with an open hand and not a closed fist. I’ve changed my outlook on online locksmith diplomas, will you?

By |2018-10-11T09:00:19+00:00October 11th, 2018|All, Business, Industry|0 Comments

Tyler's Take: Make ALOA Great Again

I have decided that I will run for the position of ALOA’s Southeast Director in 2019. My goals are to increase membership numbers, increase revenue for the Association, attract “young blood” to the trade and Association, expand education opportunities, revitalize the PRP, and increase convention attendance while lowering vendor/attendee costs. Here’s how I plan to do it:

The Organization

  • Offer live streaming and recorded video of Board meetings. Members are currently free to sit at any Board meeting, with the exception of instances of Executive Session, but that’s not always possible because of travel and/or previous obligations. In the essence of transparency, members should have other means available to them to view Board meetings.
  • Revise Article VII and create permanent committees to supplement the work of ALOA staff and the Board. Various committees have come and gone through the years but I think it is time to codify their permanent place in the Association. These committees would include Membership, Convention, Education, Proficiency Registration Program (PRP), Scammer, and Legislation and Licensing and would be compromised of Board members and members at large.

Membership

  • Solve ALOA’s “age dilemma”. Utilizing my idea of “tiered membership”, we should be proactive towards recruiting members of the “Millenial” generation as well as “Generation Z”.
  • Health insurance. Multiple associations of comparable size to ALOA currently offer association health plans for their members. It’s time ALOA explores the option of doing the same.
  • Create an apprenticeship program. Similar to the ALOA Career Center, the apprenticeship program would help business owners connect with individuals seeking to join the trade. Business owners and former apprentices would also work together to develop a curriculum to assist other business owners with “fast tracking” their apprentice’s development and success.

Education

  • Bring back live webinars led by ACE Instructors and manufacturers. Not everyone can attend classes out of town or at a convention. It’s time to bring back live webinars so that members can learn on weeknights and/or weekends from their home, business, or shop. This generates revenue for the Association and provides additional education opportunities for the members.
  • Offer remote training classes from the ALOA Training Center. Live, ACE Instructor-lead classes specifically geared towards remote training, e.g. online, should be given throughout the year. Again, this generates revenue for the Association and provides additional education opportunities for the members.
  • Digitize the existing ALOA video library and make it available to members via the ALOA website. At one time, the ALOA video library allowed members to rent instructional videos to learn in the comfort of their home, business, or shop. It’s time to bring it back for members to utilize but rather than awaiting the availability of a particular video, all members should have access to the digitized videos on their ALOA website member page.

Certifications

  • Re-form the Proficiency Registration Program (PRP) committee. This committee would be tasked with evaluating and updating the Mandatory and Elective tests. Furthermore, this committee would be tasked with working as a liaison between ALOA and employers, job listing agencies/websites/companies, and government agencies to promote the program and it’s value.
  • Freeze all future certification additions to the PRP program. The amount of certifications now offered by ALOA within the PRP has devalued existing certifications and caused undue confusion with members and employers. This must be stopped for the foreseeable future.

The Convention

  • Establish three geographic regions within the continental US (East, Central, and West) and rotate the convention’s location between those regions. This would ensure that members would be within a reasonable proximity of a convention once every 3 years.
  • Seek host hotel/convention sites that are financially viable to both members and vendors. Members want affordable lodging and amenities at conventions to reduce the financial impact of attending, vendors want high-population areas to showcase their products to as many members as possible. Seeking solutions that works for both parties will ensure high attendance from both members and vendors. The Convention committee would be tasked with analyzing potential host cities/hotels for the ALOA staff and the Board with this fundamental idea in mind.

Scammers

  • Evaluate, coordinate, and deploy a concentrated response, or responses, to the growing scammer problem in this industry. An operational goal, budget, and timeline should be created by ALOA and it’s members to “fight back” on a unified front against the ongoing scammer problem. In the past, efforts have been fragmented, aimless, and/or without oversight. No more.
By |2018-07-26T09:00:07+00:00July 26th, 2018|All, Industry|0 Comments

Tyler's Take: The Solution to ALOA's Age Dilemma

I have never posted a “Tyler’s Take” on any other day than Thursday but I felt that this was a special exception given the recent ALOA convention. At the Membership Meeting the subject of the average age of ALOA members was broached. It’s no secret that ALOA membership is skewed heavily in favor of, and I say this with all due respect, the older crowd. A few ideas were presented by other members. Rather than speak, I decided to chew on and digest what I heard before crafting/suggesting my own solution. Well, I think I have it.

Background

As a percentage of the U.S. population, the “Baby Boomer” generation is the largest demographic in American history. Millenials (my generation) are the second largest. Generation Z is the third largest. Generation Z’s oldest members, depending on who is defining the birth years, range anywhere from the mid-to-late teens to early twenties; they’re either about to enter the work force or just started out in it. Suffice to say, if ALOA has missed the boat for a large majority of Millenial members, there’s another big boat, though not as quite as big, just behind us. It’s very important that we don’t mess this one up.
If you ask a locksmith who isn’t a member of ALOA why they aren’t a member of ALOA you’re likely to hear two responses:

  1. It costs too much and I don’t see the value.
  2. I don’t think they do a good job/I don’t agree with what they do.

Addressing point 1, that’s very much a Catch-22 situation. How can you demonstrate value while at the same time asking for money to prove it? That would be like Netflix or Sling TV asking you to pay before you experience their content. But neither Netflix nor SlingTv require money up front; in fact, they offer trial memberships. Trial memberships are in place to address point 1 across just about every industry out that utilizes memberships. Keep that thought in mind.
Addressing point 2, well, again, it’s very much a Catch-22. Much like democracy in America, if someone doesn’t agree with a politician or a party, they’re told “Well, if you don’t like it, vote differently.” or “Find and get behind another candidate.” At the end of the day, it doesn’t cost a dollar to vote. But to ask for dues for the right to impart change or affect the outcome of the future of an association? That’s a tall order and has largely fallen on deaf ears.
With both of these points in mind, along with the coming demographic shift, I think there is one solution available to solve ALOA’s age dilemma.

The Solution

The solution is very simple.

  1. Have ALOA calculate the total costs to the association for new members. In other words, how much does the background check cost the association, what are the administration costs for the association to process new memberships, and what is the total cost of the material and postage for the new membership packet.
  2. Set the membership dues of all first year members AND all annual membership dues for persons under the age of 30 to the aforementioned cost.
  3. Create an ambassador committee to spearhead the implementation and promotion of this program.

Sounds simple enough right? That’s because it is, but allow me to expand a bit more on each point:
Have ALOA calculate total costs to the association for new members. In other words, how much does the background check cost the association, what are the administration costs for the association to process new memberships, and what is the total cost of the material and postage for the new membership packet. 
The premise behind this is to protect ALOA from losing money on the idea. By setting membership dues to a price point where the ALOA breaks even, they’d essentially be giving out a trial membership.
Set the membership dues of all first year members AND all annual membership dues for persons under the age of 30 to the aforementioned cost.
Here’s how ALOA can entice new members, both old and young.
First, first year memberships, no matter the age of the applicant, would essentially put ALOA and the new members on a “prove it” deal. It would be up to ALOA to demonstrate first hand value to the new member and up to the new member to take advantage of the benefits of an ALOA membership. If at the end of the first year the new member saw no value or it didn’t translate into a value for them then I’m not sure what else could be done differently within that year. But if they did? If they saw value that they might have otherwise never experienced because of current membership costs? That’d be a win for both parties.
Second, every member under the age of 30 should pay this cost annually until they reach 31 years of age. I’ve been a locksmith since I was 19 – those first few years are tight on a budget. $270 annually is a tall order for a younger guy/girl if the employer doesn’t cover costs. By keeping this price point the same through their 20’s, ALOA is essentially saving their place in the Association while still allowing them to reap it’s benefits, for when their income and budget allows for full dues. Think of this as very much “paying it forward”.
Finally, membership classes would remain the same and still apply using existing bylaws. These new membership dues would entitle all new members to “Go Green” membership benefits.
Create an ambassador committee to spearhead the implementation and promotion of this program.
It’s easy enough to set aforementioned policy but that doesn’t mean it will work. In order to work, locksmiths must hear about it and understand it along with all ALOA membership benefits. That means discussing it on Facebook groups and locksmith forums, at the local distributor’s counter, at local associations and chapters, etc. The purpose of the ambassador committee would be to find these avenues and remain active on them to recruit and communicate with prospective members.
This would very much be a a selfless and thankless job but I can think of many ALOA members, myself included, that would be up to the task.

Conclusion

A large, vibrant, and active association benefits everyone. This solution won’t fix ALOA’s age dilemma overnight but, going forward, I have no doubt it will. If ALOA breaks even on every single new member that joins under this program and the new members do absolutely nothing during their “trial membership” tenure, ALOA will lose nothing. But that won’t happen. Some of these new members will attend the convention, some of these new members will attend classes, some of these new members will take PRP tests, some of these new members will buy educational materials at the ALOA store. Most importantly, the ranks of the association will swell. Can you imagine the impact of 500 or 1,000 new members on advertising prices in Keynotes? That’s a potential increase (a conservative one in my opinion) of 10-20% of the current circulation number. Or how about the financial impacts of an extra 200 or 300 members at a convention?
It’s up to us to craft and implement new measures to get us to that point; right or wrong, the existing measures either aren’t working or aren’t translating. The popular saying reminds us that “The definition of insanity is doing the same thing over and over and expecting different results.” We got here collectively and the laying out the situation isn’t a knock on anyone involved. We have to own up to how we got here and either allow it to keep happening OR be proactive in finding it’s solution and carrying it through.

By |2018-07-17T09:00:09+00:00July 17th, 2018|All, Industry|1 Comment

ALOA 2018: Day 3, 4

The Meat and Potatoes

Apologies for the delay between the day 2 and 3,4 posts, Thursday and Friday were the meat and potatoes of the convention and I’ve stayed busy. Thursday I was in a class all day learning more about Large Format Interchangeable Cores. The instructor, Bill Lynk, did a phenomenal job of covering a large variety of LFIC types in the span of 8 hours. ASSA, Corbin Russwin, Medeco, Yale, Sargent, and Schlage LFIC’s were covered in great detail and some attention was given to BiLock, Mul-T-Lock, and Ilco LFIC variants. If you ever get a chance to take one of Bill’s classes on LFIC or SFIC, do so. If you are unable to make a trip to attend one of his classes, he has 3 books available at the ALOA online store. I’ve had all 3 for the last 8-9 years and they are a wealth of information.

Thursday was capped off with the “Kickoff Party”. I had a great time there. I arrived at 7 and stayed until 10:30 or so. I got to meet a lot of new people as well as some I had known from places like ClearStar and LinkedIn. This was, by far, the highlight of my trip.
Friday morning started with the ClearStar breakfast, an informal meeting of ClearStar members shortly before the membership meeting. From there, everyone migrated to the Membership Meeting which was decently attended. This was my third membership meeting and just about every seat was filled. It definitely was reassuring to see.
At 10 AM the Expo opened up. I made three separate trips walking around and was surprised by the attendance. I am not sure if the layout had anything to do with it but it seems like you constantly had to be aware of your surroundings because there were so many people navigating the aisles and you didn’t want to get in someone’s way. I didn’t get a chance to visit all booths, truth be told automotive and safe vendors don’t much apply to my company’s business model, but it was nice to see that all “sects” of locksmithing were well represented.

I only took 1 picture inside the convention because I was so busy and pre-occupied with visiting various vendors on a mental checklist I had made. The ASSA ABLOY booth, which featured areas for Medeco, Mul-T-Lock, ASSA, and Abloy, was by far the shining star of the show, in my opinion. Most impressive were the various hybrid cylinder options as well as battery powered, wireless locks. As someone that started in this industry by doing access control jobs, I cannot deny the benefits of these locks. No pulling wire, no additional hardware in most cases (beyond perhaps a new lock itself), and wireless capabilities – all at a price point either lower or comparable to a traditional access control solution.
One product/vendor impressed me the most above all overs, though. I don’t do access control anymore, which I don’t have a problem with, but AirAllow had one of the most intriguing products demonstrated at their booth that I have ever seen. If you think of a traditional access control system, what components come to mind? Wiring, panels, power supplies, electronic hardware, etc. AirAllow has a platform that eliminates most of the wiring in favor of a lithium-battery powered door controller. The rep told me that, depending on the circumstances, this battery can last upwards of 2 years. I do not know the legalities as far as the licensing required to install such a system (low voltage license or not) or even placing lithium batteries behind walls or above doors but it’s intriguing for the simple fact that you could essentially install an access control system in an opening in, realistically, less than an hour and at a price that can beat perhaps even hybrid-cylinders. If I were still involved in access control, I would be all over this system. But, since I am not, I can only say the following: if you are involved in access control, it would be in your best interest to check this manufacturer out. They may be onto something here.
After the show, I relaxed for a bit before attending my final meeting: the State of the States. This meeting was a presentation/discussion with ALOA attorneys regarding state licensing as well as locksmith scammers. While sparsely attended, there was very good discussion between those who attended. Was the solution to the problem discussed or presented? Time will tell but this much is true: there were very good points addressed and I hope this forum continues at future conventions. Furthermore, I hope ALOA does a better job of promoting it. This is something that everyone in the industry needs to be involved in.
Tomorrow we head back for home. I had a great time here but it’s time to get back home and get back to work. Next year will be in Las Vegas. I heard many rumblings about the heat in Vegas but as someone who has attended an ALOA convention in Vegas I will say that dry, desert heat has NOTHING on humid heat; it’s not even a contest. I look forward to the convention, the meetings, the kick off party, but most of all, a reprieve from the hot and humid Southern climate. T minus 13 months and counting. Till then, ALOA, well done!

By |2018-07-14T12:00:30+00:00July 14th, 2018|All, Industry|2 Comments

ALOA 2018: Day 2

Settling In and Looking Around

Today started with the only piece of locksmith business I had on tap for the day: picking up my ID badge, registration paperwork, and welcome bag. I can’t remember the process from the last time I was at the ALOA convention (2009) but this time was flawless. Showed up, showed my ID, and was handed everything in seconds. Kudos ALOA.

Inside of the welcome bag was a lot of great, valuable information. Some of it applied to the company I work for, some of it did not, but it was reassuring to see the level of commitment and enthusiasm that manufacturers are still showing to the ALOA convention. Kudos convention vendors.
Also in the bag was a very nice, high quality ALOA lapel pin, a pen/level from Akron Hardware, and what I can best assume is a bookmark featuring a Schlage 35-101-C blank embossed with chichen.com. Judging from the information in the packet, along with emails I’ve gotten from vendors with booths convention, companies will be handing out convention goodies en masse this year. Can’t wait!

Once I got that order of business out of the way, we set out to enjoy the National Harbor area. We enjoyed a nice breakfast at one of the restaurants in the hotel, walked around the boardwalk for a bit, and even spent some time at the pool.

We found a nice oyster bar in the area for a late lunch/early dinner. I was a bit apprehensive at paying $30 for a dozen oysters but, hey, I love oysters and I’m not sure I’ve ever eaten an oyster that wasn’t farmed in the Gulf. At least, that’s how I’m rationalizing what I paid.

To cap off the (early) evening, we got tickets to the carousel right on the river. Great views and a great time. And with that, the vacation portion of the trip is at an end for me. The wife and son get to continue their fun for the next 3 days. Tomorrow, I start the business portion of the trip.
 
 

By |2018-07-12T09:00:21+00:00July 12th, 2018|All, Industry|0 Comments

ALOA 2018: Day 1

Departure and Arrival


I live in a northern suburb of Atlanta. It’s about a 10 hour drive to Washington D.C. Since we have an 18 month old who’s entered the “terrible twos” early, according to his doctor, we decided it might be best to drive to the ALOA convention rather than draw the ire of 100-150 airplane passengers. I wouldn’t want to be around a screaming toddler for an hour and a half flight, as a parent or just as a passenger, so I decided we wouldn’t risk it.
Our game plan was to leave at roughly 8 PM EST and drive through the night, arriving to the convention hotel somewhere between 6-7 AM EST the following day. That’s our son’s usual sleeping window at night and since he sleeps like a rock in his car seat we figured it was a safe bet. Well, it was a safe bet until we hit South Carolina.

63 miles of I-85 involved in heavy construction. 2 lanes to 1 lane to 2 lanes to 1 lane and repeat as necessary. As soon as you got momentum, it was back to stop and go traffic. By the time we hit Charlotte, what I surmised was the “half way point”, we were already 2 hours behind schedule. We decided to cut bait at that point and just find a nearby hotel to rest and go at it in the morning. No sense in risking adding further delay at the expense of being completely tired and drained once we got there.
We hit the road at 5:30 AM and quickly made good time. North Carolina and southern Virginia roads were surprisingly clear of both traffic and construction. Despite hitting the Raleigh-Durham area at typical rush-hour times, it was smooth sailing.

We reached Richmond around 10ish AM and encountered a few slow downs but nothing big.

By 11:45 AM we had crossed the Maryland border and were already seeing the exits for National Harbor. The National Harbor area reminds me a lot of Atlantic Station in Atlanta – almost a city within a city. The convention center and hotel is absolutely gorgeous. I love the view of the Potomac and the rest of the harbor from the atrium.

We got in enough time for a small bit of sight seeing on the National Mall. Humidity wasn’t as bad as in Atlanta so it wasn’t too hard of a trek, even at 3 PM.

We got back to our hotel around 7 PM and decided to call it a night; it had been a busy day. Registration tomorrow!

By |2018-07-11T09:00:48+00:00July 11th, 2018|All, Industry|0 Comments

Other Lock Reference Websites

We are not the only reference website available to help locksmiths. Here are a few others, in no particular order, that cover many of the same topics we do:

Lockwiki


Lockwiki, as it names suggests, is a lock reference website structured in a format similar to Wikipedia. Currently, there are other 241 individual articles across 1,487 individual pages. Best of all, like Wikipedia, content is largely submitted via individuals. There are a number of great photographs and instructions related to many cylinder and core types. This is perhaps one of the greatest lock reference websites out there.
The creator and owner of Lockwiki, datagram, also maintains LockpickingForensics.com which contains a fair bit of valuable information on it’s own.

CataLocks


CataLocks.eu is a catalog of European profile cylinders (the form factor, not the manufacturer’s country of origin). There are hundreds, if not thousands, of high-resolution pictures of 883 individual profile cylinder platforms.  Available to be sorted alphabetically, type, system, brand, and country of origin there is a lot of quality information available to help locksmiths understand the different cylinder platforms out there.

iDigHardware


iDigHardware is Lori Greene’s personal blog and I doubt a better life safety reference exists anywhere else in the world, no matter the medium. Lori regularly shares job site photos related to life safety, hosts discussions related to life safety questions and news, and even shares publications she’s written for various trade magazines. It’s a HUGE wealth of information. Even better, she hosts code reference guides and tools to help locksmiths with life safety codes.

Assahat-Labs


Maintained by MMDeveloper (of r/lockpicking fame), Assahat-Labs is a web page dedicated to one man’s journey with sharing everything he’s learned about various lock platforms and lock-related concepts. Currently, one can find a great deal of information and pictures on topics such as Assa, Medeco, and Schlage locks and even security pins.

YouTube


I’ve saved perhaps the best for last: YouTube. While not solely a “reference” website, there are numerous YouTube users that have Channels to dedicated to locks and/or locksmithing. Whether discussing individual locks or various door hardware items or even waxing philosophical on a number of lock/locksmithing topics, there is a vast amount of quality information on YouTube. Here are a few of our favorites:

Conclusion

This is by no means an exhaustive list, more so just reference websites we regularly consult and visit. If you have any suggestions, feel free to post them below in the comments below so that others may benefit from them. Next week, we’ll cover communities/forums available to locksmiths.

By |2018-06-26T09:00:04+00:00June 26th, 2018|All, Industry|0 Comments

Locksmith News – 4/23/2018

Today we’re introducing a new feature to our website: weekly news stories for locksmiths. Each Monday we will recap the past week of news as it relates to the locksmith industry via links to articles and press briefings from around the world. This is a work in progress so stick with us as we get our “sea legs”. Thanks.

Case Study

Classroom Intruder Locks

CCTV

Door Closers

ASSA ABLOY UK new door closer design

History

Industry

ISC West 2018

Wireless Electronic Locks

Apple Watch

Locksmith Scams

Individuals and companies posing as legitimate locksmiths are preying on consumers. The Federal Trade Commission summarized the scam as follows:

“companies run multiple ads that seem to be for local businesses, but actually connect to call centers in another city. Operators in
the call centers may give surprisingly low estimates and dispatch poorly trained locksmiths. When those locksmiths show up, they
say the job will cost much more than the estimate, and they insist you pay with cash.”

This scam, which is a textbook “bait-and-switch”, has been covered by multiple news agencies including ABC News, the New York Times, and the Today Show. Dozens of local news affiliates have covered the scam as well and most of these reports are available on YouTube.
We have developed this page and the following articles to help consumers and locksmiths in the fight against “locksmith scammers”:

 

By |2018-04-09T09:00:44+00:00April 9th, 2018|All, Industry|0 Comments

How To Protect Yourself From "Locksmith Scammers"

Our industry association, the ALOA Security Professionals Association, Inc. or simply ALOA, created a 10-point “locksmith scam check-list” to help detect if a company is engaging in scammer tactics. While some of the items on the list are legal and innocuous by themselves, such as a locksmith operating out of an unmarked service vehicle, if several are used together it may be an indication that you are dealing with a locksmith scammers.
Here is ALOA’s locksmith scam check-list in it’s entirety:
Not Familiar with Your Area . To ensure that the company is local, make sure that they are familiar with your area of town .
“Locksmith Service.” Unscrupulous individuals often operate under many business names/aliases. Thus, they must answer the phone with a generic phrase like, “locksmith service.” If the call is answered this way, ask, “What is the legal name of your business.”
ALOA Logo. Does the Yellow Pages ad contain a logo that makes them appear to belong to ALOA? While many locksmiths do belong to the Association, some unscrupulous individuals trick the consumer by falsely using the ALOA logo. You can always check to see if in fact these businesses are members by calling ALOA, (800) 532-2562 or www.findalocksmith.com .
Unclear Business Name. Look closely at the ad(s). Is the specific name of the business clearly identified? Does it appear that the dealer actually operates under several names? If a Web address is listed, does the name on the Web site match the name on the ad?
“Under Same Ownership” This confusing statement, often found in small print at the bottom of a full-page ad in phone directories, give consumers a sense that the firm has been in business for awhile. The statement itself may be a warning sign that the company operates under several aliases. Also, the ad sometimes lists association memberships for organizations that do not exist, (i.e. American Locksmith Association).
Service Vehicle. Some legitimate locksmiths will work out of a car or unmarked van for quick jobs, but most will arrive in a service vehicle – a van or truck that is clearly marked.
Identity. A legitimate locksmith should ask for identity and some form of proof that you have the authority to allow the unlocking to be done. You have the right to ask for the locksmith’s identification as well. Does he have a business card? Does he have an invoice or bill with the company name printed on it? Does it match the name on the service vehicle?
Estimate. Find out what the work will cost before you authorize it. Never sign a blank form authorizing work.
Invoice. Insist on an itemized invoice. You can’t dispute a charge without proof of how much you paid and what the payment was for.
Refuse. If you are not comfortable with the service provider, you can, and should, refuse to work with the locksmith.

Additional Advice

A majority of people believe that high prices qualifies as being scammed but, in reality, that isn’t always the case. Higher prices, or rates, are both normal and reasonable for locksmith services, such as lockouts, when they are utilized during non-business hours, such as on weekends or late at night. Pricing is also dependent on a number of other additional factors, such as the type of job and the location of the job. The best, and perhaps only, way to know if what you were charged was within the norm of your area is to contact reputable locksmiths in your area and ask their rates for the same job on the same day and at the same time. If what you paid was far removed, there is a very good chance you were scammed.

By |2018-04-06T09:00:12+00:00April 6th, 2018|All, Industry|0 Comments
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