Individuals and companies posing as legitimate locksmiths are preying on consumers. The Federal Trade Commission summarized the scam as follows:

“companies run multiple ads that seem to be for local businesses, but actually connect to call centers in another city. Operators in
the call centers may give surprisingly low estimates and dispatch poorly trained locksmiths. When those locksmiths show up, they
say the job will cost much more than the estimate, and they insist you pay with cash.”

This scam, which is a textbook “bait-and-switch”, has been covered by multiple news agencies including ABC News, the New York Times, and the Today Show. Dozens of local news affiliates have covered the scam as well and most of these reports are available on YouTube.

We have developed this page and the following articles to help consumers and locksmiths in the fight against “locksmith scammers”: